Company

About CareCaddie

Helping Australian families find the right aged care — simply, confidently, and always free.

Our Mission

CareCaddie exists to make one of the most important decisions a family will ever face a little less overwhelming. Finding quality aged care in Australia can be complex, time-consuming, and emotionally draining. We cut through the noise — connecting elderly Australians and their families with trusted, accredited providers who can genuinely help.

Our service is always free for families. We believe access to good information and good care should never depend on your ability to pay for advice.

Free Always free for families and individuals
100% Accredited, approved providers only
AU Nationwide coverage across Australia

How We Work

CareCaddie is a free matching and comparison service for aged care in Australia. We partner with approved, accredited aged care providers across the country who list their services on our platform. When a family uses CareCaddie to find care, we connect them with relevant providers — providers fund the platform, not the families who use it.

Every provider on CareCaddie is approved by the Aged Care Quality and Safety Commission. We do not list unapproved or unaccredited services.

Our Values

Families First

Everything we do is oriented around making the care search easier and less stressful for families. Our service is free because families deserve access to clear, unbiased information.

Trust & Transparency

We only work with accredited providers and are upfront about how our model works. Families can search and compare without feeling pressured or sold to.

Dignity in Ageing

We believe older Australians deserve care that preserves their independence, preferences, and sense of self. We champion this in every provider we work with.

Accessible Information

Navigating the aged care system is hard enough. We invest in clear guides, tools, and resources so families can make informed decisions with confidence.

ABN & Registration

CareCaddie operates under ABN 36 630 366 611. We are based in Australia and operate in accordance with the Aged Care Act 1997, the Australian Consumer Law, and all applicable privacy legislation. Our Privacy Policy and Terms of Use are available in the footer of every page.

Get in Touch

We would love to hear from you — whether you are a family looking for care, a provider interested in listing with us, or a media organisation seeking comment.

Visit our Contact page to reach the right team.

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